Admiral is sold through Dodo Payments, the merchant of record for every purchase. Dodo takes the payment, issues your receipt and handles the tax, and its buyer terms apply to the payment itself. This page says what we will do.
Cancelling a plan
You can cancel your plan’s renewal at any time from Billing, or by writing to augusta@meetadmiral.com. Your plan stays active until the end of the period you paid for, and you are not charged again. To be sure a renewal does not go through, cancel at least 48 hours before the period ends.
Refunds on a plan
Plans are paid in advance. When you cancel, the unused part of the period is not refunded. If you were charged after cancelling, charged twice, or charged an amount different from the price shown at checkout, write to us within 30 days of the charge and we will refund it in full.
The trial
The trial needs no card and never turns into a charge on its own. Nothing is billed until you choose a plan.
Credit packs
A top-up pack is bought only when you choose to. If none of a pack’s credits have been used, you can ask for a full refund within 14 days of buying it. Once any of its credits are spent, the pack is not refundable, because the work it paid for has been done. When a pack is refunded, its credits are removed from your workspace.
Credits have no cash value and cannot be moved to another workspace. The credits included with a plan are part of the plan and are not refunded separately.
Your ad spend
What you spend on Google and Meta is paid to them, not to us, and we cannot refund it.
How refunds arrive
A refund goes back to the card or account that paid, through Dodo Payments, which emails you a refund receipt. How long it takes to show on your statement depends on your bank.
Before you dispute a charge
If a charge looks wrong, please write to us first at augusta@meetadmiral.com. A refund from us is faster than a dispute through your bank.
Contact
4UGUSTA Systems Private Limited (CIN U62011BR2026PTC084868) · Gaya, Bihar, India
Email: augusta@meetadmiral.com